Terms and Conditions
Effective Date: 29 January 2026
1. About Us
The website sandysboutique.co.uk is owned and operated by Sandy’s Boutique.
• Email Support: support@sandyboutique.co.uk
• Registered Office & Store Address: For our full physical address and contact details, please visit our Contact Page.
2. Service Usage
By accessing this website and/or purchasing goods, you agree to be bound by these Terms and Conditions. We reserve the right to update these terms at any time.
3. Product Accuracy
We make every effort to display the colours and styles of our clothing as accurately as possible. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate. All descriptions of products are subject to change at any time without notice.
4. Contract of Sale
A legally binding contract is formed between you and Sandy’s Boutique only when we have processed your order and dispatched the item. An order confirmation email signifies receipt of your request, not acceptance of the contract. We reserve the right to refuse or cancel any order for reasons including, but not limited to, stock unavailability or pricing errors.
5. Pricing and Payment
• All prices are listed in GBP (£).
• We accept payments via the secure methods listed at checkout.
• Prices for our products are subject to change without notice.
6. Shipping and Delivery
• We aim to process all orders promptly. Delivery estimates are provided at checkout.
• For specific queries regarding your shipment, please contact us at support@sandyboutique.co.uk.
7. Returns and Your Right to Cancel (UK Law)
In accordance with the UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your items.
• Notification: To cancel, you must notify us at our support email or via our physical address found on our Contact Page.
• Return Condition: Items must be returned in their original, unworn condition with tags attached.
• Exclusions: For hygiene reasons, certain items such as pierced jewellery or intimate apparel cannot be returned unless faulty.
• Refunds: We will refund the cost of the items within 14 days of receiving the return.
8. Faulty Goods
If you receive an item that is damaged or faulty, you are entitled to a replacement or refund under the Consumer Rights Act 2015. Please notify us immediately.
9. Intellectual Property
All content on this site, including images, logos, and text, is the property of Sandy’s Boutique. You may not use, reproduce, or distribute any content from sandysboutique.co.uk without our express written permission.
10. Governing Law
These terms are governed by and construed in accordance with the laws of England and Wales.
1. Privacy & Cookie Policy
Privacy Policy
Last Updated: 29 January 2026
At sandysboutique.co.uk, we are committed to protecting your privacy in accordance with UK GDPR.
1. Data We Collect
We collect information you provide when placing an order, including your name, shipping address, and email address (support@sandyboutique.co.uk).
2. How We Use Your Data
We use your data to process orders, arrange shipping, and (if you opt-in) send you marketing updates. We do not sell your data to third parties.
3. Cookies
Our website uses cookies to improve your shopping experience (e.g., keeping items in your cart). You can manage your cookie preferences through your browser settings.
4. Your Rights
Under UK law, you have the right to access, correct, or delete your personal data. To make a request, contact us via the details on our Contact Page.
2. Shipping, Returns & Fair Use
Create a new page titled Shipping and Returns. This is often where customers look first.
Shipping & Returns Policy
1. Shipping Information
• Processing Time: We aim to dispatch orders within 1-2 working days.
• Force Majeure: While we strive for prompt delivery, Sandy’s Boutique is not liable for delays caused by events outside our control, such as industrial action (postal strikes), extreme weather, or global supply chain disruptions.
2. Sizing and Measurements
Please refer to our size guides before purchasing. Clothing measurements are approximate. Small variations may occur, and a slight difference in fit is not considered a manufacturing defect.
3. Fair Use Policy (Anti-Wardrobing)
To keep our prices fair for everyone, we monitor return rates.
• Items must be returned unworn, unwashed, and with original tags.
• If an item is returned with makeup stains, perfume scents, or signs of wear, we reserve the right to refuse the refund or deduct a cleaning fee from your total.
4. Returns (UK Law)
• You have 14 days from delivery to notify us of a return.
• You then have a further 14 days to send the item back to us.
• Hygiene Exceptions: Pierced jewellery and intimate apparel are non-returnable unless faulty.